Go to back office > Orders (or back office > Dashboard > Orders) and filter the orders by Date and Time through the filtering tool across the top of the orders list.
You can also click on "Search tools" button and you will see some additional filters that you can use:
Select car: this filter will show all your cars in a drop down and you can select a specific car to filter the orders just for it.
Filter by driver: here you can select a specific Driver to filter the orders just for that driver.
Select payment: here you can select a filter by just specific Payment method.
Select state: with this filter you can only view orders in specific state - Accepted, Rejected, Archived and Waiting.
After you filter your orders click on the check box on top of the orders list to select all orders (Note: you can only export up to 500 orders at a time, if you need more then you have to export several times and then join your spreadsheets. Order count in the list can be extended to 500 via a drop down at the bottom of the list).
When you can click on "Export to CSV" button across the top in the Toolbar you will see a tool that shows all available for export fields of your orders including Custom fields that you have already built.
Select the filed that you want on the left and click on the > arrow to move these fields to the column on the right. After you move the fields in the right column you can rearrange them by dragging and dropping them in the order that you prefer. Once done you can even Save that export as a template which you can reuse later instead of building the list of exported fields every time - just give it a name and select the check box in front of "Save this for future use", click on "Download" button to download your generated CSV report.
Generic Columns exported in the spreadsheet:
Pick up date
Drop off date
Number of passengers
Number of suitcases
+ list of Custom fields Add a comment
The system allows of multiple admins for the same company to access parts of the back office at the same time. When an admin opens an item like Private tours, Cars, Orders etc. to edit the item is checked-out (locked) which means that no one else can edit the item until it's checked-in (saved by the admin editing it).
If you open an item and don't Save it for any reason - go to another page without Saving, close browser window, lose internet connection etc., then the system will leave the item Checked-out (locked). Next time you come back to this section you will see a padlock icon in front of the item in items list view. You can easily fix this (unlock the item) by selecting the checkbox in front and clicking on CHECK-IN (unlock) button in the top toolbar.
Now you will be able to Edit the item again. Don't forget to Save your work after you have finished editing. Add a comment
To refund money for Shared rides you will need to add PayPal API credentials to Dashboard > Payment methods > PayPal > Configuration tab.
This feature is better known as Split payments for Shared rides - all riders pay a share of the trip cost.
Take a look at the quick Slide tutorial for easy and fast set up:
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To Order (organize) the appearance of Custom fields on the booking form you will have to arrange them at the back end in the order you want them displayed.
First you will need to unlock Ordering by clicking on the 2 arrows (pointing up and down) at the top of the first column in Custom fields list view.
You will see the rows of 3 dots in front of each custom field turn black (activate).
With the left button on your mouse grab the 3 dots (handle) and move the fields around in the order you want them to appear.Add a comment