Category: Knowledge base
Go to back office > Dashboard > Payment methods > New > select Squareup payment from the Payment Method drop down > Name your payment method through the Title field and hit Save. You will be redirected to the second tab Payment Configuration where you have to select Sandbox (test): No and enter your Application ID (Production) and Access token (Production) which you have to get from your Square merchant dashboard. Set up the additional payment method fields to match your preferences and click Save and Close. The payment method will automatically appear at The Booking Form so your customers can chose it before checkout. Add a comment
Category: Knowledge base

Additional Stops or way points (waypoints) have to be enabled in Dashboard > Settings > Map settings to show on The Booking Form.

Google Maps API allows up to 8 stops to be added along the way and will recalculate the route based on the way points selected.

Log in to the back end and go to Dashboard > Settings > Map Settings > Allow Stops: Yes

You will see some new options loaded that can help you fine tune Additional stops functionality.

Use POI in Stops: Yes/No - this option will Show/Hide your Points of Interest in the Stop search field.

Use Address in Stops: Yes/No - this option will Enable/Disable address auto suggest in the Stop search field.

Max Stop time: XX hrs - Maximum time you can spend at a given Stop in hours.

Stop duration interval: 5 minutes/15 minutes/30 minutes/1 hour - Max Stop time will be divided into Option choices for the customer to select in The Booking Form eg. if you set Max Stop time to 1 hr and Stop duration interval to 15 minutes then the Options drop down will show 15 min/30 min/45 min/1 hr.

Charge per minute: - this option will calculate the time selected by the user multiplied by the charge per minute and will add the result to the total.

Optimize stops: Yes/No - if Yes selected then Stops will be rearranged in a line of pick up from the initial to the nearest one, if No selected then the Stops will remain in the order that the customer has selected them. 

Add a comment
Category: Knowledge base
You can easily export orders report in a CSV format to review and use in your favorite spreadsheet program.
Go to back office > Orders (or back office > Dashboard > Orders) and filter the orders by Date and Time through the filtering tool across the top of the orders list.

You can also click on "Search tools" button and you will see some additional filters that you can use:
Select car: this filter will show all your cars in a drop down and you can select a specific car to filter the orders just for it.
Filter by driver: here you can select a specific Driver to filter the orders just for that driver.
Select payment: here you can select a filter by just specific Payment method.
Select state: with this filter you can only view orders in specific state - Accepted, Rejected, Archived and Waiting.

After you filter your orders click on the check box on top of the orders list to select all orders (Note: you can only export up to 500 orders at a time, if you need more then you have to export several times and then join your spreadsheets. Order count in the list can be extended to 500 via a drop down at the bottom of the list).
When you can click on "Export to CSV" button across the top in the Toolbar you will see a tool that shows all available for export fields of your orders including Custom fields that you have already built.
Select the filed that you want on the left and click on the > arrow to move these fields to the column on the right. After you move the fields in the right column you can rearrange them by dragging and dropping them in the order that you prefer. Once done you can even Save that export as a template which you can reuse later instead of building the list of exported fields every time - just give it a name and select the check box in front of "Save this for future use", click on "Download" button to download your generated CSV report.

Generic Columns exported in the spreadsheet:
Reference number
Customer name
Pick up
Drop off
Pick up date
Drop off date
Trip duration
Return date
Number of passengers
Number of suitcases
Infant seats
Child seats
Booster seats
Payment method
Order status
Coupon code

+ list of Custom fields Add a comment
Category: Knowledge base
This message will appear when any item in the system is not properly checked-in (saved).
The system allows of multiple admins for the same company to access parts of the back office at the same time. When an admin opens an item like Private tours, Cars, Orders etc. to edit the item is checked-out (locked) which means that no one else can edit the item until it's checked-in (saved by the admin editing it).
If you open an item and don't Save it for any reason - go to another page without Saving, close browser window, lose internet connection etc., then the system will leave the item Checked-out (locked). Next time you come back to this section you will see a padlock icon in front of the item in items list view. You can easily fix this (unlock the item) by selecting the checkbox in front and clicking on CHECK-IN (unlock) button in the top toolbar.
Now you will be able to Edit the item again. Don't forget to Save your work after you have finished editing. Add a comment