#869 – Step 4 of booking form confirm payment via PayPal

Posted in ‘The Booking Form integration’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 13 October 2017 14:20 UTC
 Hi

We have had a view clients in the booking form process on step four not seeing this message (For security reasons please confirm that you would like to pay via PayPal by clicking here) image attached it looks like that if you have pushed the scroll bar down too far you will only see a blank page you will not see the message confirm payment, can this message be set up larger or Fixed and sticky.

Regards

Lawrence
 
Friday, 13 October 2017 15:01 UTC
Hi Lawrence,
the button to click and go to PayPal payment page is centred right in the middle of the frame. However, if your iFrame height is too large (over 1200px) or if the space of the booking form is too narrow and it's narrowed down because it's responsive (fluid design) then the middle of the screen can be further down in a computer landscape view.
Please check these 2 things and if you have a problem fixing them let us know by sending us a link to your own website booking form URL so we can take a closer look and give you an advice.

Kind regards.
 
Friday, 13 October 2017 16:40 UTC
Hi

The iFrame on the website is NOT larger than 1200px (see code below) and is not too narrow as it is full width so neither of those apply. Is it possible to have the message NOT be middle of the screen but closed to the bottom of the screen?


<iframe src="https://goo.gl/q5m4jy" width="100%" height="1000" frameborder="0" scrolling="auto"></iframe>
 
Monday, 16 October 2017 05:39 UTC
Hi Lawrence,
please send us a link to the booking form page on your website so we can have a closer look.

Kind regards.
 
Monday, 16 October 2017 12:36 UTC
Hi

Please find link.
https://www.midkerrycabs.ie/book-now

Regards

Lawrence
 
Monday, 16 October 2017 13:39 UTC
Hi Lawrence,
I have made a test booking and I saw PayPal redirection button perfectly within view on your page.
However, because there is a CSS effect on your website's body I can see how someone can scroll all the way to the bottom to view your footer menu completely and then the button will be hidden under your header menu items.
You can consult your web designer on how to overcome this problem.
We will also think of a reasonable solution but this is not entirely a problem of the booking form.

Kind regards.
 
Wednesday, 18 October 2017 22:56 UTC
Ok thanks I have sent your advice on to my web designer we will work on it on our side but if you also can help out with this issue also that would be great thanks.

Regards

Lawrence
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.