#519 – Stripe Window - Warning message truncated

Posted in ‘The Booking Form integration’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 12 January 2017 16:56 UTC
 At the top of the Stripe Payment Window, there's a warning message in french "Le paiement sera traité une fois que ..." as you can see in the attached file The message is truncated and becomes incomprehensible.
Is it possible to correct this? Thanks

Best Regards
 
Sunday, 15 January 2017 14:36 UTC
Actually, there is nothing we can do here, we passed the full string to Stripe API, Stripe truncates the text automatically if it is larger than a specified length. So, please make the texts shorter if you don't want the texts shortened by Stripe API.

Hope this helps
Ronniee
Free images for your Social Media campaigns! Get them from our Facebook Group
Sunday, 15 January 2017 16:16 UTC
Thanks for your answer, It's a shame, because the warning is really necessary. I did not find the sentence in the translation.

Best Regards
 
Sunday, 15 January 2017 19:02 UTC
We have added the above text translation and now you can change the translation from Backend Translations section. Please search for "Make a booking to finish payment" in Français translations screen and translate whatever you want. Please let us know if you find any problem.

Hope this helps
Ronniee
Free images for your Social Media campaigns! Get them from our Facebook Group

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.