#1307 – Email Notifications not received - both client and company ( since August 5th )

Posted in ‘The Booking Form integration’
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Tuesday, 07 August 2018 10:54 UTC
 Email Notifications not received - both client and company
 
Tuesday, 07 August 2018 13:53 UTC
Please look into this URGENT !

Thank you,

Axel
 
Saturday, 13 October 2018 13:40 UTC
this question was NEVER answered, despite unlimited support advertised on your website.
 
Saturday, 13 October 2018 15:57 UTC
Hi Axel,
This issue has been discussed multiple times and there are instructions at the back office.
You should use your own SMTP server settings to ensure better email delivery.
Email are always sent out by our server but sometimes the messages get blocked or delivered to spam folders.

If you look for SMTP instructions on our website you will see some help articles as well.
Hope this helps.
Kind regards.
 

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