"Hi Stan,
You have created a big zone "West Perrine Census Designated Place, FL" and all other zones within this. So, actually all your smaller zones are overlapping with that bigger zone. Overlapping among zones is not allowed, so please try to reorganize your zones, it seems smaller zones are not overlapping with each other, so if you can avoid overlapping with bigger zones by decreasing that bigger zone area or putting that zone out of all zones, that might solve your problem.
If I am not wrong, you have added all gratuity amount at Backend -> General price settings under Enable Service charge/Tips = YES. These gratuity blocks will be listed in Service charge section at final step on the frontend booking form. These amounts will not be added automatically, you (your customer) have to choose a gratuity amount by clicking on one of those Service charge blocks (10%, 20%, 25% etc) and calculated charge will be added automatically to the final total. I have just checked and its working as expected.
Hope this helps, please don't hesitate to ask us if you still have any confusion.
Thanks a lot
Ronniee"
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I add to Payment Method on VAT 20% and rename VAT for Gratuity... when was on trial all work when i switch to monthly don't...can you check please...look on image on left side with Gratuity on right without
2. i receive email from you (DriveNot app, company status changed: Call Only) i don't see my company at grivenot app. and why call only
You have created a big zone "West Perrine Census Designated Place, FL" and all other zones within this. So, actually all your smaller zones are overlapping with that bigger zone. Overlapping among zones is not allowed, so please try to reorganize your zones, it seems smaller zones are not overlapping with each other, so if you can avoid overlapping with bigger zones by decreasing that bigger zone area or putting that zone out of all zones, that might solve your problem.
If I am not wrong, you have added all gratuity amount at Backend -> General price settings under Enable Service charge/Tips = YES. These gratuity blocks will be listed in Service charge section at final step on the frontend booking form. These amounts will not be added automatically, you (your customer) have to choose a gratuity amount by clicking on one of those Service charge blocks (10%, 20%, 25% etc) and calculated charge will be added automatically to the final total. I have just checked and its working as expected.
Hope this helps, please don't hesitate to ask us if you still have any confusion.
Thanks a lot
Ronniee"
_____________________________________________________________________________________
I add to Payment Method on VAT 20% and rename VAT for Gratuity... when was on trial all work when i switch to monthly don't...can you check please...look on image on left side with Gratuity on right without
2. i receive email from you (DriveNot app, company status changed: Call Only) i don't see my company at grivenot app. and why call only