I have set up my shuttle route and I have a car assigned as 'shuttle only'. Although, when testing out the booking form, I can't proceed to step 2 as it gets stuck on the loading screen saying that it is 'Loading Available Cars'
#1703 – Booking Form is not loading the 'Available Cars' when booking a shuttle
Posted in ‘Tips and Tricks’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Hi,
We have added a fix, now you should be able to see cars in 2nd step. But, the car price is showing as zero. I think you have to reconfigure your shuttle routes. Now, you have just one shuttle route, you should have separate routes, first one starting from Cairns Airport T2 - Domestic Terminal to Cairns Sheridan Hotel, Sheridan Stree, second one starting from Cairns Airport T2 - Domestic Terminal to Cairns Queens Court, Sheridan Street, third one starting from Cairns Airport T2 - Domestic Terminal to Cairns Sheridan Hotel, Sheridan Street and so on. You should have 12 separate routes in this way. Now, all are in just one parent route and sub-routes are not symmetrical at all. Also, I have noticed times are also not set properly. Please be very careful while configuring your backend.
Here is an online tutorial about shuttle routes https://booking.drivenot.com/en/documentation/36-shuttle-booking
Please don't hesitate to inform us if you still find any problem or you can't reconfigure your routes by yourself.
Hope this helps
Ronniee
We have added a fix, now you should be able to see cars in 2nd step. But, the car price is showing as zero. I think you have to reconfigure your shuttle routes. Now, you have just one shuttle route, you should have separate routes, first one starting from Cairns Airport T2 - Domestic Terminal to Cairns Sheridan Hotel, Sheridan Stree, second one starting from Cairns Airport T2 - Domestic Terminal to Cairns Queens Court, Sheridan Street, third one starting from Cairns Airport T2 - Domestic Terminal to Cairns Sheridan Hotel, Sheridan Street and so on. You should have 12 separate routes in this way. Now, all are in just one parent route and sub-routes are not symmetrical at all. Also, I have noticed times are also not set properly. Please be very careful while configuring your backend.
Here is an online tutorial about shuttle routes https://booking.drivenot.com/en/documentation/36-shuttle-booking
Please don't hesitate to inform us if you still find any problem or you can't reconfigure your routes by yourself.
Hope this helps
Ronniee
Free images for your Social Media campaigns! Get them from our Facebook Group