Hello,
Cancelling a booking via the bookingform works ( partially ) .
After that the client enters his cancellation number at the bottom of the bookingform, the booking is cancelled indeed in our system.
However, nor the client, nor we, receive any email , informing us that the booking is cancelled.
Bottom line is, the booking is cancelled, but we don´t know it , unless we log-in and check our bookings at the back-end.
Please fix by sending an automated cancellation mail to client and to our company.
Thank you very much
Axel
ps : Also, I think the term REJECTED, should be replaced by the term CANCELLED ( makes more sense )
Cancelling a booking via the bookingform works ( partially ) .
After that the client enters his cancellation number at the bottom of the bookingform, the booking is cancelled indeed in our system.
However, nor the client, nor we, receive any email , informing us that the booking is cancelled.
Bottom line is, the booking is cancelled, but we don´t know it , unless we log-in and check our bookings at the back-end.
Please fix by sending an automated cancellation mail to client and to our company.
Thank you very much
Axel
ps : Also, I think the term REJECTED, should be replaced by the term CANCELLED ( makes more sense )