#1703 – Booking Form is not loading the 'Available Cars' when booking a shuttle

Posted in ‘Tips and Tricks’
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Tuesday, 21 January 2020 02:27 UTC
 I have set up my shuttle route and I have a car assigned as 'shuttle only'. Although, when testing out the booking form, I can't proceed to step 2 as it gets stuck on the loading screen saying that it is 'Loading Available Cars'
 
Tuesday, 21 January 2020 06:03 UTC
Hi,

We have added a fix, now you should be able to see cars in 2nd step. But, the car price is showing as zero. I think you have to reconfigure your shuttle routes. Now, you have just one shuttle route, you should have separate routes, first one starting from Cairns Airport T2 - Domestic Terminal to Cairns Sheridan Hotel, Sheridan Stree, second one starting from Cairns Airport T2 - Domestic Terminal to Cairns Queens Court, Sheridan Street, third one starting from Cairns Airport T2 - Domestic Terminal to Cairns Sheridan Hotel, Sheridan Street and so on. You should have 12 separate routes in this way. Now, all are in just one parent route and sub-routes are not symmetrical at all. Also, I have noticed times are also not set properly. Please be very careful while configuring your backend.

Here is an online tutorial about shuttle routes https://booking.drivenot.com/en/documentation/36-shuttle-booking

Please don't hesitate to inform us if you still find any problem or you can't reconfigure your routes by yourself.

Hope this helps
Ronniee
 

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