#1600 – Adding the time needed to return to the base

Posted in ‘Tips and Tricks’
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Monday, 24 June 2019 06:21 UTC
Hello,
 
The system doesn't count the time needed to return to the set base.
I set drop off to Base calculation, but the car is available from the moment of drop off. Charging per km works.
The time needed for Drop off to Base return should be blocked off for booking.

I will be grateful for your help!

Regards,
Arnold
Monday, 24 June 2019 21:30 UTC
I noticed that the system takes into account the time needed to return to the database only after placing the order.
But if we choose the moment before a previously planned task, it doesn't work.

For example:
I have a scheduled task at 14:00.
I want to make another order via the form.
I choose a 45 km long route that will take 45 minutes one way. I set pick up at 13:00 and.. the car is available. The system doesn't take into account the fact that you have to add 45 minutes to return and that it will collide with the previously planned task at 14:00.
Tuesday, 25 June 2019 10:56 UTC
Hi Arnold,

We have added a fix for your company, please check the issue again on your side and let us know (with more detailed explanation/screenshot if possible) if the problem still persists.

Thanks & Regards
Ronniee
 
Tuesday, 25 June 2019 11:07 UTC
Hi Ronniee,

Now it works, the problem is solved. Thank you very much!

Regards,
Arnold
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