#892 – Gratuttity

Posted in ‘The Booking Form integration’
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Monday, 30 October 2017 06:02 UTC
 "Hi Stan,

You have created a big zone "West Perrine Census Designated Place, FL" and all other zones within this. So, actually all your smaller zones are overlapping with that bigger zone. Overlapping among zones is not allowed, so please try to reorganize your zones, it seems smaller zones are not overlapping with each other, so if you can avoid overlapping with bigger zones by decreasing that bigger zone area or putting that zone out of all zones, that might solve your problem.

If I am not wrong, you have added all gratuity amount at Backend -> General price settings under Enable Service charge/Tips = YES. These gratuity blocks will be listed in Service charge section at final step on the frontend booking form. These amounts will not be added automatically, you (your customer) have to choose a gratuity amount by clicking on one of those Service charge blocks (10%, 20%, 25% etc) and calculated charge will be added automatically to the final total. I have just checked and its working as expected.

Hope this helps, please don't hesitate to ask us if you still have any confusion.

Thanks a lot
I add to Payment Method on VAT 20% and rename VAT for Gratuity... when was on trial all work when i switch to monthly don't...can you check please...look on image on left side with Gratuity on right without

2. i receive email from you (DriveNot app, company status changed: Call Only) i don't see my company at grivenot app. and why call only
Monday, 30 October 2017 12:39 UTC
We have fixed the VAT on Payment method and now you will see VAT in Totals summary section at the frontend Booking Form, please check again and let us know if you find any problem.

If you want to publish your company, you have to submit DriverNot application here. I have noticed you have already submitted your application, we will investigate those and publish your company.

Thanks a lot
Monday, 30 October 2017 17:59 UTC
Thank you
Can you change ore add to (Payment Processor fee) on Payment Method, that i can choose ( fix $ ore percentage %)
Thursday, 02 November 2017 08:39 UTC
Hi Stan,
for flat rate (fixed $) in Payment method Configuration tab you can use "Fee per transaction".

Hope this helps.
Kind regards.
Thursday, 02 November 2017 12:38 UTC
Hi Stan,
for flat rate (fixed $) in Payment method Configuration tab you can use "Fee per transaction".
i know you got this rate.. can you make it switchable (fixed $ and percentage %)
Thursday, 02 November 2017 14:54 UTC
Hi Stan,
this will require a lot of changes for all payment methods on the system. We can do that but as it will take a long time and resources we will have to charge you extra development fee for it.
Let us know if you are interested and we will provide you with price quote and time frame for development.

Hope this helps.
Kind regards.

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