#621 – POI's

Posted in ‘The Booking Form integration’
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Sunday, 12 March 2017 17:36 UTC
 Please help me. I have a POI that i have selected not to show on the pick up location and it still shows anyways. I have tried everything I know and nothing is working! I also have another location that i have selected not to show on drop off locations yet it still shows. I am desperate for help. I have read through the POI's instructions and followed all its advice and still no change.
Sunday, 12 March 2017 17:40 UTC
Hi there,
will you please let us know which POI are you referring to and when do you want it to show and when you don't? This way we will be able to help you better with the set up.

Kind regards.
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Sunday, 12 March 2017 17:44 UTC
Yes, kindly. Portland international airport is not supposed to show on the pickup locations, yet it does.
Clackamas Sharis is not supposed to show as a drop off, but it does.
Sunday, 12 March 2017 18:04 UTC
Hi again,
you have included both Portland international airport and Clackamas Sharis in Shuttle routes and Shuttle routes are constructed in a way that customers can be picked up and dropped off at any stop on the way.
In this sense Stops for Shuttles are not regarded as Pick up and Drop off for Points of Interest and assigning them to Hide on Pick up in Drop off will have no effect if they are assigned to Show on Shuttles.
Shuttle routes are only constructed by Stops.

Here you can see the documentation regarding Shuttles: https://booking.drivenot.com/en/documentation/36-shuttle-booking

You may consider using the system as Fixed fare routes instead. Here is the documentation for Fixed fare routes: https://booking.drivenot.com/en/documentation/39-fixed-fare-routes

Hope this helps.
Kind regards.
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Sunday, 12 March 2017 18:09 UTC
And if i use a fixed fare route are there any dangers of overbooking?
May I have fixed times as well?
Sunday, 12 March 2017 18:13 UTC
There is no danger of overbooking but the cars are sold as a whole unit not seats in the car and you can not have fixed times.
If that's what you need then Shuttle booking is the only option for you.

You can revise your POI stops in the Shuttle routes but if there is no option that works for you here then we may have to do some custom development where we add new options for each Shuttle stop - Allow Pick up: Yes/No, Allow Drop off: Yes/No.
This will require some custom development that we have to charge extra for but it will not be too much.

Let us know if you are interested in this solution.
Kind regards.
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Sunday, 12 March 2017 18:28 UTC
I may be depending on the price and if its a one time or monthly fee? There is also another issue, after the pick up or drop off selections are made at any of the Sharis locations the location changes to this ( Shari's Cafe & Pies, North Highway 97, Bend, OR, United States). You can see that (&) is a type o. Can this be resolved?
Monday, 13 March 2017 06:49 UTC
Hi again,
we will look at the display problem with & and o and will fix it if possible.
Extra development fees are always one off.

Kind regards.
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Monday, 13 March 2017 09:54 UTC
We have fixed the display problem, please check again and let us know if you find any problem.

Thanks a lot
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Monday, 13 March 2017 10:27 UTC
Thank you. May you please tell me how much the POI problem will cost to format so that I can designate shuttle spots to show up only on pick up locations or only on drop off locations?And also how much my monthly bill will be for this booking program? I am currently on the free trial.
Thursday, 16 March 2017 09:17 UTC
Hi again,
your monthly subscription will not be affected by the development of POI restrictions for Shuttle routes.
Monthly subscription for the system is £24.99 (around $30).

Development of POI restriction for Shuttle routes will cost £90 (around $110).

Let us know if you are interested.
Thank you in advance.
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