I am not receiving a confirmation email when a new booking is scheduled even though there is a email setup in the system to send it to

Hi there,
at times the system gets tons of emails and they are stuck in the email queue. For this reason, we have added the possibility that you use your own SMTP email server to send emails. You can set it up at the back office > Dashboard > Settings > Order email settings > Use SMTP?: Yes

Here is a tutorial that you can follow to set up your SMTP: https://booking.drivenot.com/en/knowledge-base/49-how-to-change-sender-email-and-name-for-order-emails

Kind regards.

That solution is not working. I understand that possibly some times the server can be busy but it has not worked for the last 3 weeks so its not just a
hit or miss issue. Please check into this

Hi there,
we haven't received any complaints about emails not being delivered for quite some time and I will close this ticket unless you report that you have noticed issues?
Kind regards.