#2009 – Guest Booking

Posted in ‘The Booking Form integration’
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Friday, 03 June 2022 10:02 UTC
 Hello,

How can I setup the name field and mobile phone field as required field, on a passenger informations?

Because if the customer make a booking as a guest, they can leave these fields empty, and without this information we are not able to contact the customer to find out exactly where they are.

Thanks
Saturday, 04 June 2022 16:45 UTC
Hi there,
because of privacy legislation, we cannot ask to store mandatory personal information. If a person decides to book as a Guest it is their decision to leave contact information. I'm afraid that if they don't leave contact information and there is no way for you to verify this booking, you will have to reject and cancel it.

Hope this helps.
Kind regards.
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