#1742 – address autofill problem in bookingform

Posted in ‘The Booking Form integration’
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Wednesday, 25 March 2020 14:01 UTC
 Hello,

Hope you are all doing fine !

I am experiencing a problem on my PC, whereby, when entering a Pick up and Drop off address on the bookingform, the address disappears at once.

Example :

- I go to the booking form.
- I enter date : OK
- I choose pick-up address . The autofill works, I click on the desired address : OK
- but as soon as the desired pick-up address is clicked, it dissapears again, and I have to start over again : NOT OK

Conclusion :

Despite the addresses showing, to choose from, and despite clicking on the desired address, it does not stay in place.
In other words, it is not possible to enter the address because it constantly auto-refreshes, thus leaving the sddress bar empty.

I have tried this from two different PC´s in my house, using the same IP.
On both PC´s the problem is the same.

From my smartphone, with tzhe same home IP, the form DOES work.
It´s only on my PC.

See attached screenshot.

FYI : My valid creditcard is still linked to Google account, so this is not a payment issue in my opinion.

Thank you for looking into this.

Best regards

Axel
 
Wednesday, 25 March 2020 16:12 UTC
Hi,

We have checked your system with few demo orders and it's working well from our side. Can you please tell us the exact addresses which you are using. It will be helpful to detect the problem faster from our side.

Thanks,
- Shariar.
 
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