#1731 – Notification of on-line booking

Posted in ‘The Booking Form integration’
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Friday, 28 February 2020 14:57 UTC
 Hello
I have had a couplke of people send payments using the booking form online, but I have not had any notification of the booking.
This is of a concern as I need toi verify availability before confirming acceptance.
Something is not working?
Any ideas?
Nicholas
 
Friday, 28 February 2020 16:50 UTC
Hi,

We have checked your system with few orders and the system is sending notification mail actively.
Please check once again from your side and let us know your comments.

Thanks,
- Shariar.
 
Friday, 28 February 2020 17:03 UTC
Hello Shariar
I did get a notification (Dev User) really well just now.
So what is happening that the oters are not generating a noitification?
perhaps tehy are not pushing the right buttons?
Nicholas
 
Monday, 02 March 2020 07:01 UTC
Hi Nicholas,
all notifications are sent the same way so if you receive the notifications from our orders you should receive the ones that your customers make as well. Please check your Spam folder as sometimes messages may end up there.
Are you referring to front end made orders or back-office orders made manually by you or your staff?

Kind regards.
 
Monday, 02 March 2020 16:36 UTC
Hello
I have checked spam and nothing.
I am referring to orders that are calculated through the website.
I'll see what happens in future.
Regards
Nicholas
 
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