#1040 – System Email from

Posted in ‘The Booking Form integration’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 09 February 2018 17:21 UTC
Dear Team,

How can I change your system email [no-reply@drivenot.com] to my email "info@citylink.ae"?

Regards
Sukkim Lama
Saturday, 10 February 2018 16:42 UTC
Hi Sukkim,
you can use the SMTP settings to change the From email in all emails.
Here you can read the documentation about SMTP: https://booking.drivenot.com/en/knowledge-base/49-how-to-change-sender-email-and-name-for-order-emails

Hope this helps,
Kind regards.
 
Sunday, 11 February 2018 10:08 UTC
Still reminder email ID want to change, is it possible?
Sunday, 11 February 2018 10:40 UTC
Hi Sukkim,
We replied to your ticket with instructions on how to change the From email.
Didn't you see the reply above?
Didn't you receive a notification email with the reply?

Kind regards.
 
Sunday, 11 February 2018 10:43 UTC
I did it, now working.

But I mean reminder email of my orders still come with [no-reply@drivenot.com]
Tuesday, 13 February 2018 08:12 UTC
Hi Sukkim,
the Upcoming orders reminder is coming from our system emails because the customer may actually have more than one order from different companies so it is impossible to use company's email here.

Hope this helps.
Kind regards.
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.