You can use your own company email to send emails via SMTP. All Order notification emails will be sent from that email and From name will be the one you specify.

To change the email please follow the steps below:

To set up SMTP go to Dashboard > Settings > Order email settings.

Use SMTP?: Yes - switch to SMTP sending mode.

SMTP Authentication: Yes/No - Select Yes if your SMTP host requires SMTP Authentication.

SMTP Security: None/SSL/TLS - Select the security model your SMTP server uses. Note: If you have 2 options available it is recommended to use the Secure one (SSL or TLS)

SMTP port: - Enter the port number of your SMTP server. Usual settings are 25 for Non-secure server and 465 for Secure servers. Note: Consult your email provider documentation, all these settings should be well documented by them.

SMTP username: - the username (usually the email address) for access to the SMTP host.

SMTP password: - the password to your SMTP host.

SMTP host: - the name (URL) of your SMTP host, usually mail.domain.com or smtp.domain.com

Note: Gmail SMTP most likely will not work. Google requires Authentication of external services so you have to create an app in Google's development console and authenticate it to use particular IP/domain. Gmail caps daily emails to 500 so we advise you use the Default option with No SMTP.

Using SendGrid for SMTP

SendGrid SMTP set up:
Go to back office > Dashboard > Settings > Order Email settings > Use SMTP: Yes.
SMTP Authentication: Yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: YOUR SendGrid USERNAME
SMTP Password: YOUR SendGrid PASSWORD
SMTP Host: smtp.sendgrid.net

For Username and Password, you can also create separate credentials pair so you don't use your main log in details.
To do so please log in to your SendGrid account.
Click on Settings > Credentials > Add New Credentials and set up USERNAME and PASSWORD that you can use in the settings of The Booking Form above.

SendGrid also allows for Whitelabeling which means that you cam make Emails appear as sent from your own domain. Here is a link to their documentation.

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There are 2 design options that you can use for the front end (the part that you integrate on your own website).
Go to the back end > Dashboard > Settings > Design settings.

Select Design 1 - accordion style booking form or Design 2 - 3 step based booking process.
As you select the design you prefer that design will be immediately changed at your front end. It is best if you preview and make sure that everything is as you desire by going to Dashboard > Get the code > Preview or back end > Preview button.

When you select Design 1 you will be able to select some colors specific to your brand and/or website:

Active Tab Color - clicked/selected Address search, Fixed fare routes, Shared rides, My account etc. tabs at the top of the booking form.
Inactive Tab Color - as above but the tabs that are not clicked/selected.
Font Color of Headers & Tabs - the color of the font in Tab names and booking process steps of the accordion. 
Font Color on First step - first step background is the same as Active Tab Color so please select a contrasting Font color.
Boxes Color - the background color of the input boxes within the booking form.
Font Color in Boxes - the font color as your customers type, make it contrast to the above background color.
BG Color on Other Steps - the background color on all steps but the first one of the booking process.
Font Color on Other Steps - the font color of all texts on other than the first step of the booking process, make it contrast to the color above.
See Price Button - Call to action buttons see price background color, make it easy to see and appealing to click.
Highlights - we have highlighted some important texts through the booking process, chose a contrast to other texts color to highlight their importance.
BG Color on Shared Rides Calendar - the background color of Shared rides calendar 
Font Color on Shared Rides Calendar - the font color of the texts inside the Shared rides calendar, make it contrast to the background color above.
Links Color on Shared Rides Calendar - links color in the Shared rides calendar, make it appealing to click, links are usually blue but use your better judgement.

When you select Design 2 you will be able to change some aspects of how it looks:

The whole design is a clean and modern. The background is light and all texts are dark for crisp look and easy readability.
Highlights - all buttons, headers and important texts throughout the whole booking process. Use a contrast color to white that matches your brand and/or website highlights.
BG Color on Shared Rides Calendar - the background color of Shared rides calendar
Font Color on Shared Rides Calendar - the font color of the texts inside the Shared rides calendar, make it contrast to the background color above.
Links Color on Shared Rides Calendar - links color in the Shared rides calendar, make it appealing to click, links are usually blue but use your better judgement.
Cars default display: List/Grid - the display of Cars section, second step of the booking process.
Show map on mobile devices: Yes/No - if "No" selected then the Map will be hidden in narrow displays (mobile devices). This helps not only with display on smaller screens but also some users find it confusing when slide around the screens and map starts moving around.
Show Booking summary on Step 2: Yes/No - at the top of the second step the Booking summary for Pick up and Drop off selected on first step is displayed. If you select "No" here this summary will be hidden.
Show Grid/List block on Step 2: Yes/No - Grid/List block is a functionality that allows users to view car results as Grid (side by side) or List (one car on each row). If you select "No" here this strip with display choices will be hidden.
Exit link - input box to enter a URL (best to use your website's Home page). When URL is entered "Exit" link will show at front end Header menu. On click this link will lead the user to your URL.

Don't forget to Save after you have done your changes.


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Price per passenger is something that may help you maximize the monetization of the journey.

You can set up Price per passenger for distance calculated journeys (taxi/metered type) in Car management.

Go to Dashboard > Cars > Edit car > Price per unit override: Yes > Price per passenger: Yes

Up to passengers: - you have an option here to offer the same price for more than 1 passenger eg. 2, 3, 5. In this case the price will not increase if the user is within the "Up to passengers" restriction. Default is 1.

Price per Mile/Kilometre Up to passengers: - this is price per unit distance for the passengers in the above setting.

Price per Mile/Kilometre for additional customers: - this is the price per unit distance for more customers than the number above. This will be the price for Shared rides additional orders on the same booking (per passenger).

Don't forget to Save after you have set up Price per passenger here.

 

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Once you create your first Fixed fare route at the back end > Dashboard > Fixed fare routes you will be able to Duplicate or Copy reverse that route.
Both buttons are available in the top button tool bar.

Duplicate button - duplicates selected Fixed fare route in Unpublished state. You will have to go in and change parameters that are different eg. Pick up or Drop off, individual car prices etc. Select Published: Yes before Save

Copy reverse button - duplicates selected Fixed fare route in Unpublished state but with reversed Pick up and Drop off destinations. Click on the title to go to edit screen and change state to Published and anything else that needs changing eg. individual Car prices.

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Go to back office > Dashboard > Payment methods > New > select Squareup payment from the Payment Method drop down > Name your payment method through the Title field and hit Save. You will be redirected to the second tab Payment Configuration where you have to select Sandbox (test): No and enter your Application ID (Production) and Access token (Production) which you have to get from your Square merchant dashboard. Set up the additional payment method fields to match your preferences and click Save and Close. The payment method will automatically appear at The Booking Form so your customers can chose it before checkout. Add a comment

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