Category: Knowledge base
This message will appear when any item in the system is not properly checked-in (saved).
The system allows of multiple admins for the same company to access parts of the back office at the same time. When an admin opens an item like Private tours, Cars, Orders etc. to edit the item is checked-out (locked) which means that no one else can edit the item until it's checked-in (saved by the admin editing it).
If you open an item and don't Save it for any reason - go to another page without Saving, close browser window, lose internet connection etc., then the system will leave the item Checked-out (locked). Next time you come back to this section you will see a padlock icon in front of the item in items list view. You can easily fix this (unlock the item) by selecting the checkbox in front and clicking on CHECK-IN (unlock) button in the top toolbar.
Now you will be able to Edit the item again. Don't forget to Save your work after you have finished editing. Add a comment
Category: Knowledge base

To refund money for Shared rides you will need to add PayPal API credentials to Dashboard > Payment methods > PayPal > Configuration tab.

This feature is better known as Split payments for Shared rides - all riders pay a share of the trip cost.

Take a look at the quick Slide tutorial for easy and fast set up:

 

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Category: Knowledge base
You can manage your "About us" page by going to the back office > Dashboard > Settings > About us
Click on About us and you will see the page management screen. 
At the top of the page, you can choose to show/hide the About us page on your booking form via the option "Show About us page: Yes/No"
In the text field below, you can compose your About us page using the Text editor.
Don't forget to click on Save & Close when you are done to save your changes. Add a comment
Category: Knowledge base

To Order (organize) the appearance of Custom fields on the booking form you will have to arrange them at the back end in the order you want them displayed. 

First you will need to unlock Ordering by clicking on the 2 arrows (pointing up and down) at the top of the first column in Custom fields list view.

You will see the rows of 3 dots in front of each custom field turn black (activate).

With the left button on your mouse grab the 3 dots (handle) and move the fields around in the order you want them to appear.

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